Shipping Policy

At Koi Botanicals, we know how exciting it is to receive your skincare rituals in the mail—and we’re committed to getting them to you as quickly and smoothly as possible.

ORDER PROCESSING
Orders are processed within 3 business days from the time they are placed. Please note: the day your order is placed does not count as a processing day. Weekends and holidays are excluded. Once your order is processed, it will be shipped within 3–5 business days.

SHIPPING RATES
✧ Enjoy free standard shipping on all U.S. orders over $45.
✧ For orders under $45, shipping costs are calculated at checkout based on current standard rates.